IT Requests NEW - Elementor - Lighthouse Immersive

IT Request Form

Before making use of this form, please make sure you are following the IT contact process found HERE

Please use the below form for all equipment, new user creations, user deactivations, and password reset requests

For general IT inquiries, on-premise equipment issues, or If you have problems completing this form, please contact support@lighthouseimmersive.com

Please select the nature of your inquiry

Request Priority

Enter your Full Name

First Last

Name of person filling out form

Your email address

Enter the Users Name

First Last

Name of the employee being activated/deactivated is receiving the equipment/software

Who was this request authorized by?

What department is this for?

I.e. Marketing

Which location is this for?

I.e. Van Gogh Toronto

Users Position/Title

i.e. Marketing Manager

Enter the users start date

Users termination date

Which email can we transfer the email data to (must be a @lighthouseimmersive.com email address)

Where should we transfer the terminated users email, shared drive documents, etc. This would typically be transferred to the terminated user's people manager.

Please select which software this user will need access to (select all that apply)

Email only

Asana

Slack

Office365

Square

Please list all the requested equipment below in bullet points with as much details as possible:

- 1 x Laptop - 1x keyboard and mouse - 1 x Monitor (24")

When is this equipment needed by? (IMPORTANT: IT requires a 2 week turnaround time for any new equipment)

Please enter the shipping address for the requested equipment (if there are any special delivery requirements, please specify them in the comments section of this form)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Please list our the purpose of this equipment

I.e. This is for a venue manager who needs to perform daily tasks

Equipment request category, please select all that apply

Please specify which software you would like to request access to

I.e. Slack/Asana/Zoom/Office365/Other

Please specify the reason for the software request

Please list the software(s) that need a password reset

Reason for password Reset

Forgot password

Password Expired

I think my account may be compromised

Other

Please list any additional comments here

Please enter a contact number you can be reached at

Please describe your issue with in as much detail as possible

Does this employee have any LHI equipment that they would need to turn in? (i.e. laptop, desktop, monitors, other devices)

Besides their LHI email, does this employee have any other accounts that need to be closed? (Zoom, Square, Asana, Slack, etc.)